We are extremely proud to present to you....
The Nurture Education's Operations!!!
Here are a few entertaining videos to take you through some of NE's employee's routine tasks:
1)Booking of Trial Lessons
Castings & Credits:
1)Hong Jing--> Lecherous Lousy Student
2)Crystal-->Marketing in-charge
3)Angeline-->Camera Woman!
Process:
Student Hj calls Marketing Crystal to check details of tuition & book trial class. Marketing Crystal will then key in student particulars into her mobile phone book! (We know.. It seems really unprofessional)
Then, Marketing will call Admin staff (not shown) to check availability of slots before calling student back to confirm trial lesson timing.
2)Student Registration Process
Student will be asked to fill up Student Particulars Form after his/her trial lesson & indicate choice of course verbally to the receptionist. The receptionist will then inform the student of the relevant payments to be made:
- Registration fee $10
-Refundable Deposit $50
- First month's Tuition Fee $XXX
Student can pay on the spot or the week after when they turn up for their actual lesson. Payment of these administration fees is processed similarly as payment of tuition fees that will be illustrated below.
We did take a video but it turned out a little too monotonous for our liking as there was a lot of filling up forms & filing. (Both of the things that we hate to do in everyday life!!!=x)
3)Invoicing
We shan't bore you with the paperwork. But in SHORT:
Receptionist-->Calculate Fees for EACH OF THE 67 STUDENTS with the help of Microsoft excel.
Receptionist--> Manually type Itemized Student Invoice for EACH OF THE 67 STUDENTS using Microsoft Word and....
Leave the invoice on the receptionist table for the students to find their copy amongst 66 OTHER COPIES
Phew. No wonder we hate paperwork.
4)Payment of tuition fees
This is where our Lecherous Student pays his HUGE amount of tuition fees!!
Now, if you couldn't understand what just happened...
I shan't explain. Watch again. =9
4)Refund of Deposit
In the last month of the student's enrolled course, he/she is required to bring back the receipt issued for his deposit payment. Upon verifying the receipt, the receptionist will offset the student's last tuition fee payment by $50 (amount of deposit paid previously) and process the remaining collectible similarly in (3).
If the student has misplaced their receipt, (which the best of students do- misplace everything i mean) the receptionist will then base his/her refund on the carbon copy that NE keeps.
However, if the student forgets to refund at his last payment, then a cash will have to be withdrawn from the bank separately and given to the student by the finance staff.
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And here's what will happen when there are no CONTROLS and CREATIVELY MISCHIEVOUS PEOPLE hangs around....
This is a possible scenario that may occur in Nurture Education. The receptionist never locks the drawer even if there's cash kept in it. This opens up the possibility of theft.
In the above scenario, Hong Jing the SNEAK, takes his opportunity when our dear Charlene the Bimbo Recept, who is also making her maiden appearance, goes away from the counter for awhile. He also took the stolen opportunity to retrieve information about this particular student and is planning to enter into a kidnap conspiracy with other bad crooks of his gang.
Prior preparations to the filming of the video
Files are left on the floor.
The $50 dollar note is kindly sponsored by me =D
Therefore, it is essential that Nurture Education should have measures that arrest these risks immediately. We will further explain this in our report!
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Had fun watching the videos? Our group sure did! Thank you HONG JING for making such a humorous vidEo! And thanks to CRYS who gladly acted as the marketing in charge in the skit. And thank you ANGELINE for being such a fantabulous camera woman =D Some self praise goes a long way in boosting my ego =D
Still with us? Our group certainly hopes so!If you found the above process slightly cumbersome and 'unprofessional',please be assured that you are not the only one.
Look at how we've solved the problem in our Report!
Credit Rolls.....
A HUGE PAT ON THE BACK FOR:
1)Hj for the hilarious videos
2)Crystal for directing & putting out acts together
3)Angeline-Camera Woman
4)Charlene-Stand in lousy camera woman responsible for the video with the weird orientation (I am so sorry!!!)
5)Angie for the documenting of what happened that day.
6)Char (me me me!!!) Editor of the post!!!
Team Loving AC213 sincerely hope that this has given you as much insight as it has given us fun!!!
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